Terms & Conditions

Welcome to Harnesspro Automation

These Terms & Conditions govern your use of the Harnesspro Automation website and the purchase of our industrial machines, equipment, and related services. By accessing our website or placing an order with us, you agree to comply with the terms mentioned below.

1. Products & Services

Harnesspro Automation is a trader and importer of automatic and semi-automatic industrial machines, machine parts, and automation solutions. We make every effort to provide accurate product descriptions, specifications, and images. However, product specifications, designs, and availability may change without prior notice due to continuous improvements and supplier updates.

2. Orders & Pricing

All orders placed with us are subject to acceptance and availability. Product prices, quotations, and offers are subject to change without prior notice. The final pricing, taxes, shipping charges, and delivery terms will be communicated at the time of order confirmation.

3. Payment Terms

Customers agree to complete payments as per the agreed payment schedule mentioned in the quotation or invoice. Failure to make timely payments may result in delays in order processing, delivery, or cancellation of the order.

4. Delivery & Shipping

We strive to deliver products within the agreed timeline. However, delivery schedules may vary due to transportation delays, supplier availability, unforeseen circumstances, or events beyond our control. Harnesspro Automation shall not be liable for delays caused by third-party logistics providers.

5. Warranty Policy

All products sold by Harnesspro Automation are covered under a 1-year warranty unless otherwise specified. The warranty covers manufacturing defects and issues related to product quality under normal operating conditions.

The warranty does not cover damages caused by improper handling, unauthorized repairs, misuse, electrical fluctuations, accidents, normal wear and tear, or failure to follow the recommended operating guidelines.

6. Installation & Technical Support

Installation, training, and technical support services will be provided as per the terms agreed upon during the purchase. Customers must ensure proper infrastructure and operating conditions for the safe and effective use of the machines.

7. Product Inspection & Acceptance

Customers are advised to inspect products immediately upon delivery. Any damage, missing parts, or discrepancies must be reported to us within a reasonable period after receiving the products.

8. Returns & Replacement

Returns or replacements will be accepted only after evaluation and approval by our support team. Products must be returned in their original condition and packaging wherever applicable. Customized or specially ordered products may not be eligible for return.

9. Intellectual Property

All content available on the Harnesspro Automation website, including text, logos, images, product information, designs, and graphics, is the property of Harnesspro Automation and may not be copied, reproduced, or used without prior written permission.

10. Limitation of Liability

Harnesspro Automation shall not be responsible for any indirect, incidental, or consequential damages, including production losses, business interruption, or loss of profits arising from the use of our products.

11. Privacy & Confidentiality

Any personal or business information shared with us will be handled with reasonable care and will be used only for business communication, order processing, and customer support purposes.

12. Changes to Terms & Conditions

Harnesspro Automation reserves the right to update, modify, or revise these Terms & Conditions at any time without prior notice. The latest version published on our website will be considered applicable.

13. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India. Any disputes arising from transactions or use of our services shall be subject to the jurisdiction of the competent courts of Ghaziabad, Uttar Pradesh.

Contact Us

For any questions regarding these Terms & Conditions, product information, or customer support, please contact Harnesspro Automation. We are committed to providing prompt assistance and reliable solutions to our valued customers.

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